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 Apple is hiring again for their work at home position, At Home Advisor.  This is a full time position. 

 Note:  This is a work from home position and you can live in any city across the US-you do not need to live in the city this is posted in to be considered.

Job Description (from website)

You’re a problem solver and easily connect with customers! You exceed their expectations with your guidance, knowledge, and real passion for technology. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications, analyze, isolate and resolve a variety of complex technical issues, and comfortably navigate a technical environment. You effortlessly engage, explaining step by step solutions with patience and an approach tailored to each individual customer. You’re not only here to help fix technical issues, but also provide an incredible customer experience. Because you’ll work independently from home, you’ll need the discipline and ability to work remotely from coworkers and management. If this sounds like you, you could be the next AppleCare At Home Advisor. We’re committed to helping employees explore their potential.

Qualifications

Minimum 2 years professional technical troubleshooting expertise or proven technical ability

Experience supporting customers via phone, e-mail, chat, and/or in person

Passion for customer service and ownership of the customer experience including comprehensive issue resolution

Able to effectively tailor communication and style to differing audiences

Able to self manage and work independently in a fast-paced, constantly changing environment

Thrives on a team where expertise is shared and feedback is welcomed

Effective time management including ability to multi-task, organize and prioritize

Able to research and grasp technical information across multiple tools while talking with customers

Knowledge of one or more of the following is required; iOS, Smartphone, Tablet, PC or Mac experience

Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges

 

For the full job description and requirements Click Here to go to the job listing on Apple’s website.

 

These positions will go fast.  You must submit a resume to apply.  If you do not have a professional resume, click here to have your resume written for you.